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Find complete details about the product and service from Lily International Education Institute.


This agreement (the “Agreement”) represents the entire contract between you and Lily International Education Institute with respect to the above-mentioned site(s) (the "Site") and, if applicable, the fee-based subscription services therein.


By visiting, becoming a member of, purchasing a gift subscription from, or subscribing to you agree, without qualification, to be bound by the terms and conditions (the “Terms”) of use set out below.

1. Acceptance of the Terms

By using the information, tools, features, and functionality located on Lily International Education Institute  (the "Services and courses"), you agree to be bound by this Agreement and the Terms, whether you are a "Visitor" (which means that you browse the website) or you are a "Member" (which means that you have registered and paid). The term "you" or "User" refers to a Visitor or a Member. The term "we" refers to Lily International Education Institute. If you wish to become a Member, communicate with other Members, and/or make use of the Service, you must read this Agreement and indicate your acceptance during the registration process.

If you do not agree with all the Terms, do not use the Site and the app.

Please review all of the Terms carefully before using the Site. 

In order to use the Service, you need to (a) be 18 years of age or older to use teacher-led classes (whether group or private), and be 16 years of age or older to use other parts of the Service (e.g., the self-study side of the Service) and (b) have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws. If we learn that you are under 18 and taking part in teacher-led classes and/or under 16 and using other parts of the Service, we will have the right to terminate all of your classes and/or disable your account. You also warrant that any registration information that you submit to us is true, accurate, and complete, and you agree to keep it that way at all times.

Before you continue, you should print or save a local copy of this Agreement for your records.


2. Changes to these Terms

Lily International Education Institute has the right to modify this Agreement and any policies affecting or pertaining to the site. Your continued use of the Site following notice of the Agreement modification will be considered an acceptance of the modified terms and conditions of use. Your recourse upon dissatisfaction with the revised terms of use is to cancel your membership or subscription by following the instructions above. Furthermore, Lily International Education Institute reserves the right to modify, suspend, or discontinue the Site at any time.

3. Provision of the Services

In providing the Services, we do not actively monitor the display, transmission, and exchange of Material (defined below) that is accessible using the Services, nor do we maintain any obligation to do so except as otherwise determined by us or required by the laws of applicable jurisdictions. However, subject to the terms of our Privacy and Security Policy, we reserve the right to monitor the Services for purposes of determining that their usage is in compliance with these Terms and applicable laws. In addition, and as described elsewhere in these Terms, we maintain an absolute and unconditional right to review and remove material accessible by or transmitted through the Services that, in our sole discretion, we believe is in violation of the law of these Terms or is unacceptable to us in our sole discretion.
From time to time and without prior notice to you, we may change, expand, and improve the Site and Services. At any time, we may also cease to continue operating part or all of the Services or selectively disable certain aspects of the Services or portions of the Site. Any modification or elimination of the Services will be done in our sole and absolute discretion and without an ongoing obligation or liability to you, and your use of the Site and Services does not entitle you to the continued provision or availability of the Site and Services.


4. Your Rights

Lily International Education Institute offers you a non-transferable, non-exclusive, limited right to access, use, and display the content of this Site, provided that you comply with this Agreement and the Terms as set out in full. The materials of this Site are provided to you only for your private, non-commercial use. 

By electing to purchase a subscription or register for a trial of Lily International Education Institute, you agree to be bound by the terms and conditions set out below in section 9 of the Lily International Education Institute billing policy.


5. Use of the Service

Your right to access and use and the Service is personal to you and is not transferable by you to any other person or entity. You are only entitled to access and use Lily International Education Institute for lawful purposes.
You are responsible for maintaining the secrecy of your account (the "Account"), username, and password. You agree to notify Lily International Education Institute of any unauthorized use of your Account. In order for the Service to function effectively, you must also keep your registration information up to date and accurate. If you do not do this, the accuracy and effectiveness of the Service to you will be affected.


In our sole and absolute discretion, we may terminate your Account or modify, reclaim, or remove any username associated with your account for any reason (including for reasons related to unlawful or unauthorized usage) and we are under no obligation to retain a record of your Account or any data or information that you may have stored by means of the Account and/or the Services.

Your access and use to Lily International Education Institute may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance, or repair of or other actions that Lily International Education Institute, in its sole discretion, may elect to take. Lily International Education Institute is not responsible for any loss resulting from your using any of Lily International Education Institute's services, software, materials, audio or video files, content, or communications.

6. Intellectual Property Rights

All materials of Lily International Education Institute, including content, text, images, software, audio and video files, documentation, Email, and the Site, remain at all times the sole property of Lily International Education Institute or its suppliers. Such aforementioned materials are protected under international copyright, trademark, and other intellectual property laws. You may not post, distribute, sublicense, translate, or reproduce in any way any copyrighted materials, trademarks, or additional proprietary information without the prior express written consent of the Lily International Education Institute.


7. Access and Interference

You agree that you will not:

  • Use any robot, spider, scraper, deep link, or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy, or monitor or any portion of , without Lily International Education Institute's express written consent, which may be withheld in Lily International Education Institute sole discretion;

  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search lily.intitute or other than the search engines and search agents available through the Service and other than generally available third-party web browsers (such as Microsoft Explorer);

  • Post or transmit any file that contains viruses, worms, Trojan horses, or any other contaminating or destructive features or that otherwise interfere with the proper working of  or the Service; or

  • Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of or the Service.


Please be aware that your carrier's normal rates and fees, such as text messaging fees, will apply when accessing  with your portable devices.

8. Privacy and Security Policy

Your use of our Site and any personal information or other information about you collected by through, or in connection with, the Site (other than User Generated Content) is subject to our Privacy and Security Policy.
As indicated in the Terms, our Site is not designed to attract children under the age of 16. We do not knowingly collect personally identifying information from anyone under the age of 16 unless we first obtain permission from that child's parent or legal guardian. 
For questions about our online privacy and security policy for children, please refer to the Privacy and Security Policy.


9. Community forums, chats, message boards, and email conduct

Lily International Education Institute strives to create a global community. As such, Lily Institute provides users with the ability to post messages and use chat rooms. You are solely responsible for the content of these messages as set out in this Agreement. In addition, by using these services, you agree to not publish, contribute, or post any material that:


  • Contains content that is not original or for which you have not received the prior express written consent of the originator of said material.

  • It contains objectionable language or is in any way profane, pornographic, sexually explicit, slanderous, or libelous.

  • Attempts to contact a fellow Lily International Education Institute user without explicit solicitation by that user.

  • Violates any viable rules, laws, or regulations or infringes on any rights of any third party.

  • Contains viruses or any other code designed to interrupt, destroy, or incapacitate the functionality of any software, hardware, or telecommunications.

  • It is considered "spamming," such as chain letters, junk mail, or other solicitations.

  • Attempts to impersonate another person or breach the security of Lily International Education Institute and its users.

  • The opinions and messages posted by users do not reflect and are not representative of the views of Lily International Education Institute or its employees, affiliates, suppliers, or partners. Lily International Education Institute is not responsible for the content of messages sent by users to other users they have located through Lily International Education Institute.

  • Lily International Education Institute may remove any posted message at any time. Using the directory for purposes other than language learning correspondence between Lily International Education Institute members is strictly forbidden.


10. Fees and payments

You will be required to register and create an account with Lily International Education Institute to access certain features of the Site and Services. Information gathered through the registration process and related to your report will be subject to these Terms and our "Privacy and Security Policy". You represent and warrant that you will not create an Account for anyone other than yourself without permission, that all information provided by you when creating an Account is true, accurate, and complete, and that you will maintain, at all times, true, accurate and complete information related to your Account.
Certain materials and functionalities of Lily International Education Institute are available only by purchasing a course or program. According to this Agreement, you are responsible for any charges associated with connecting to the Site. Lily International Education Institute reserves the right to change the subscription fees in effect or institute new fees at any time upon reasonable notice posted on the site and emailed to current subscribers.

By purchasing a subscription to the Lily International Education Institute program or course, you agree to be bound to the following terms:

Billing Policies

Lily International Education Institute fees exclude any applicable VAT or taxes, interest or installment fees charged by the credit card company, or other fees associated with connecting to the Internet. 

Lily International Education Institute guarantees that every credit card transaction you make at Lily International Education Institute is 100% secure. If you wish to check on your subscription status, please log in and visit the Account Status page in your Personal File. 


You can always find current subscription prices posted on the checkout pages and occasionally on other pages of our website. Your paid subscription to a Lily International Education Institute program or courses gives you access to some or all of Lily International Education Institute's services, including teacher-led voice and text discussions, patented game technology, University-certified curriculum, and courses ranging from Beginner to Advanced, Business, Hospitality to IELTS preparation. The exact contents of your paid subscription and the features to which you do and do not have access will be received by e-mail.

ll subscription and course fees are non-refundable.


Credit card payments, PIX and Paypal

You can choose either:

  • the course or program plan fee with the option to cancel at any time (monthly payments)

  • a discounted course or program price that is dependent upon a minimum subscription length

If you choose a discounted price, you subscribe for several months. If you cancel before the specified number of months, you will owe Lily International Education Institute the standard monthly price for the months you have used. Before we cancel your subscription, we will charge you the difference between the discounted price you have paid and the standard monthly price.


After initial enrollment, if your credit card expires, is canceled, is lost, or is rendered invalid, your subscription is in danger of termination. You will be contacted and allowed to change your registration data. Your subscription will be terminated if your credit card is not successfully recharged and you are not renewed successfully.

Offline payments (invoice)

For monthly credit card payments, your subscription will automatically renew, and you will be billed each cycle until you cancel. For offline payments, you pay once for a finite number of months. You may renew your subscription when this time expires.

We are currently only able to offer offline payment options to Brazil, the USA, Europe, and Canada residents.


11. Indemnification

You agree to indemnify, defend, and hold harmless Lily International Education Institute and its affiliates, partners, suppliers, and employees from any and all liability, claims, costs, or damages arising from your use of the Site or your breach of this Agreement and any of the Terms set out herein.

12. Miscellaneous

If any portion of this Agreement is deemed unlawful, void, or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void, or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

You agree that if Lily International Education Institute e does not exercise or enforce any legal right or remedy that is contained in the Agreement (or which Lily International Education Institute has the benefit of under any applicable law), this will not be taken to be a formal waiver of Lily International Education Institute rights and that those rights or remedies will still be available to Lily International Education Institute.

All covenants, agreements, representations, and warranties made in this Agreement shall survive your acceptance of this Agreement and the termination of this Agreement.

This Agreement represents the entire understanding and agreement between you and Lily International Education Institute regarding the subject matter of the same and supersedes all other previous agreements.


Please contact our customer support if you have any questions about this policy statement or any of Lily International Education Institute's other policies and practices. and related services are, if not otherwise explicitly mentioned, supplied by Lily International Education Institute, Canada Business Identification number: 1000076415 

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